All prices are in USD.

Shipping costs are automatically calculated prior to submitting your payment information. Once you finish shopping, proceed to the Checkout Page where you will be offered
shipping method choices as well as their prices.

All orders are processed, verified, and shipped within 1-3 business days. Once your order has been shipped, the estimated time of arrival is usually:

5-7 business days with USPS standard shipping
OR
3-4 business days wit Priority shipping

Unfortunately, we will not be able to offer refunds or exchanges at this time. If an item needs to be returned and is received in the same condition in which it was sent, then a store credit will be issued in the form of an electronic gift card. Store credit cannot be offered for sale items at this time, as all sale item purchases are final. Read Our Refund Policy here: Refund Policy 

When your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment.

Absolutely! Please send us an email to thechocolategirlcollection@gmail.com and we will be happy to assist you in any way we can. 
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.